Core overview
Built-In Call Recording System
Service Strike records your business calls so you always have a clear record of every conversation between your team and your customers.
Call Recording
Every Call Recorded. Nothing Missed.
Automatically record all customer calls and get instant access whenever you need them - for training, supervision, and protection.
Automatic recording
Instant playback access
Dispute protection
Team supervision
Automatic call recording
Every Call Is Recorded Automatically
All incoming and outgoing calls are recorded without requiring manual action, helping your team keep a complete record of important communication.
Instant access
Access Any Call Anytime
Quickly find and listen to any call recording directly from your system, so past conversations are always easy to review when questions come up.
Dispute protection
Protect Your Business
When issues come up, you have the exact conversation recorded so your team can resolve problems faster and with more confidence.
Training and coaching
Use Real Calls for Training
Use real customer conversations to train new team members, coach dispatchers, and improve how your office handles calls every day.
Manager oversight
Full Visibility Into Team Communication
Managers can monitor how calls are handled and make sure every customer interaction meets the standard your business expects.
Technician call tracking
Track Technician Communication
Calls between technicians and customers are also recorded when using the system, helping your team keep a full record of job-related communication.
Centralized call history
All Calls in One Place
No need to rely on personal phones or outside systems. Service Strike keeps business call history organized, searchable, and easy to access inside the platform.
Important note
Requires Service Strike Phone System
Some call recording features are available only when using Service Strike's built-in phone system, so your communication stays connected and fully trackable inside one platform.