Call Masking

Protect Your Business With Call Masking

Keep technician and customer numbers private while routing every call through your business.

Private phone numbers
Centralized routing
Revenue protection
Business-controlled calls
Service Strike call masking flow showing masked business number routing
How it works

How Call Masking Protects Every Conversation

Call masking keeps communication moving while making sure the business stays in control before, during, and after the job.

Technician Calls Customer

Technician calls the customer through the system.

Customer sees a masked business number, not the technician's real number.

Customer Calls Back

Customer calls back to the masked number.

The system automatically routes the call to the correct technician.

Job Completed

Once the job is done, the number is no longer linked.

Future calls go to your main office instead of the technician.
Core overview

Smart Call Masking for Service Businesses

Service Strike masks phone numbers between technicians and customers, so all communication stays controlled by your business and not personal devices.

Privacy protection

Protect Technician & Customer Privacy

Technicians and customers never see each other's real phone numbers, creating a safer and more professional communication experience.

Control customer routing

Stop Customers From Calling Technicians Directly

Customers often save technician numbers and bypass your office next time. Call masking helps keep communication and job flow inside the business.

Revenue protection

Keep Every Job Inside Your Business

By routing all calls through your system, you help ensure every future job comes back through your company instead of getting redirected outside the business.

Centralized communication

Every Call Goes Through Your System

All communication is routed through your platform, giving your team full visibility and making business calls easier to manage and review.

Routing control

Control Where Calls Go

You decide how calls are routed during and after the job lifecycle, so your business always stays in control of the next conversation.

Phone system integration

Integrated With Your Business Calls

Call masking works seamlessly with Service Strike's phone system to keep communication smooth, reliable, and fully connected to your business workflow.